Effective Date: 15.03.2024

Welcome to InsurPlanet, a Shopify app designed to enable additional / extended product insurance for merchants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app through the Shopify platform. We are committed to protecting your privacy and ensuring you have a positive experience on our app.

Information Collection and Use

  1. Information You Provide to Us:We collect information you provide directly to us when you use our app, such as when you create an account, contact customer support, or interact with the app. This information may include:
  • Contact details (e.g., email address, phone number)
  • Payment and billing information (for billing purposes)
  1. Information Collected Automatically:When you use our app, we automatically collect certain information, including:
  • Usage Information: We collect information about how you interact with our app.
  • Device Information: We gather information about the devices accessing our app, including hardware models and operating systems.
  • Location Information: We may collect information about your location if you give us permission to do so.
  1. Information from Shopify: We collect information about you from Shopify when you install or use our app on your store, including information about your sales, transactions, and store settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our app
  • To improve our app and develop new features
  • To communicate with you, including to provide customer support and to respond to your inquiries
  • For security purposes, to prevent fraud and abuse of our app
  • To comply with legal obligations

Sharing of Information

We may share your information with third parties in the following ways:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable measures to protect the security of your information and to prevent unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the security of our databases.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete the information we have on file for you. Shopify merchants can manage their data directly through their Shopify account settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” above.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: