FAQ for the InsurPlanet Shopify App

Q1: What is the purpose of the InsurPlanet App?

The app allows clients to add an insurance (extended warranty) to their products, which customers can purchase as an additional option.

Q2: What are the main tabs available in the app?

The main tabs are Settings, Collections, and Products.

Q3: What fields are available under the Settings tab?

• API Key:  for access to the API to create insurances for purchased products.

• URL for connection to the same API.

• Rating token for accessing insurance prices for products.

Q4: How are the API parameters set for the clients?

These parameters are provided to the clients after they register on one of the insurance websites.

Q5: What functions do the Collections and Products tabs serve?

• The Products tab allows adding an insurance category to a specific product.

• The Collections tab allows adding an insurance category to an entire collection.

Q6: What is the purpose of the sync buttons on the Collections and Products tabs?

They synchronize the store's collections and products with the app simultaneously.

Q7: How do you add an insurance category to a product?

1. Go to the Products tab.

2. Click on the insurance option.

3. Search for the needed insurance category.

4. Select it and click Save.

Q8: How do you add an insurance category to a collection?

1. Go to the Collections tab.

2. Select the collection and the needed insurance category.

3. Click Save.

Q9: How do you ensure the insurance checkbox is displayed on the product page?

You need to add a specific widget to the product page template through the customizer.

Q10: How is the widget added to the product page template?

1. Go to the customizer.

2. Open the product page template.

3. Search for the app and place the widget in the desired location.

4. Save the changes.

Q11: How can you verify the insurance checkbox on the store?

1. Open a product on the store.

2. The insurance checkbox should be displayed.

3. Check the box and click "Add to cart."

4. The main product and a separate insurance product will be created.

Q12: What happens at checkout after adding an insurance product?

Both the main product and the insurance product appear during checkout, and you can proceed to complete the purchase.